Innovative design, user-centered approach, and streamlined customer journey for easy everyday banking
We’ve created a new personal account design for the MKB bank. Customers can now easily manage banking products, order new services and perform banking transactions.
A User-friendly Interface
All important actions with the banking card were moved to the main screen: it now takes way less time to make a money transfer or buy a Netflix subscription.
We’ve kept the style, but improved usability.
Seriously and Clear Design
In the MKB app, even loans look not frightening but beautiful.
All payments are prescribed by months with detailed information and specific figures. We’ve highlighted the payments for the apartment and the % in several colors. For clarity, we display the dynamics on a transparent background that doesn’t distract attention, but shows the whole picture.
We analyzed the needs of users and added buttons that may need to be accessed at any time to the header. This module contains key information about the client (main), payment module, the privilege system, service issuance and the FAQ.
Our approach to interface design
That’s why we:
- We studied our users’ needs
- We generated hypotheses
- We conducted research and built a prototype based on data and user experience
Over several months, the UX design team developed 306 desktop prototypes with 169 scenarios from late June to early October. The designers conducted an internal and external review with all stakeholders, made changes and received a metaphorical stamp of approval on the result of the work.
A block structure
All banking products in one place
- repay a loan or pay for insurance;
- check a deposit;
- subscribe to a vacancies newsletter or informational materials;
- select a card;
- select accounts.
We structured the report by transaction type and period
We made access to bank products quick and easy
We achieved a balance in the elements
An adaptive version
We’ve made the personal account design resonate with the general site and the mobile bank, which are not similar to each other.
To this end, we’ve redesigned and expanded the design system, which allows you to interchange elements and blocks, use a ready-made database of styles and components with variants and auto layout for quick editing and adapting layouts for different screen resolutions.
This means that we’ve built a system that the business customer can easily develop and supplement on their own without much trouble and the involvement of external designers.
Convenient and modern design system that is easy to transfer and convenient to use, as well as modern UX/UI which elevate the new bank interface to a new level. The team should be praised exactly for being a team, for strong interaction and for building such a complex system.
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